Shipping policy

KUSM Shipping & Delivery Policy

From Us to You – Your Order 🛒, Our Priority 🔝

WE OFFER PAN-INDIA DELIVERY.

Tracking information will be sent to your email once your order is packed and dispatched.

🚚 Track your order here — stay updated

https://www.trackon.in/courier-tracking


We use premier courier services to ensure your package arrives quickly and hassle-free.

 

📦 Delivery Details & Timelines

📍Location                                   🕐 Estimated Delivery Time (Post Dispatch)

 Delhi / NCR                                                                  Delivered in 1-2 business days

 Regional /North India                                                  Delivered in 2-4 business days

 Metro                                                                            Delivered in 2-4 business days

Rest of India                                                                  Delivered in 3-5 business days

Note: Most orders are dispatched within 1–2 business days.

 

💰 Shipping Charges

🚚 Shipping Preference                                                              💸 Charges

Standard Prepaid Shipping                                 FREE across India on orders above ₹999

Express Shipping (India-wide)                            ₹300 – Delivered within 24-72 hours (excluding
                                                                                                     Sundays & public holidays)

 

⚠️ Important Information Before You Order

🗓️ Orders placed on Sundays or public holidays will be dispatched on the next working day.

🚚 Express or same-day delivery excludes delays caused by weather conditions, high shipping volumes, traffic disruptions, or courier-related issues

🕒 Shipping timelines are calculated based on working/business days and do not include weekends or public holidays.

📍 Delivery times may vary by location, especially in remote or non-serviceable areas.

📦 Once your order is dispatched, you will receive a tracking number via email or SMS to follow your delivery in real time.

🎁 If you are ordering for a gift or special occasion, we recommend placing your order well in advance to avoid unexpected delays.

 

📍 Shipping FAQs

🚚 When will my order be shipped?
        Orders are usually shipped within 1–2 business days of confirmation. You will receive a
        tracking number via email once it is on its way.

❓ Can I cancel my order after placing it?
        We begin processing orders shortly after they are placed. Once an order is packed and
        dispatched, it cannot be cancelled.

💬 Need assistance?
        We are here to help! Reach out to us on WhatsApp at +91 8737845992 for quick support.

🌍 Do you ship internationally?
        Currently, we only deliver within India.

🛑 What if my package is delayed or not delivered?
        Delays may occur due to weather, traffic, or courier issues. If your package has not arrived
        within the expected time, DM Us or contact us and we will help track it down.